Dear Mr Birk
I wanted to write to put on record my gratitude for the excellent service my family and I received from your company during our recent move from the UK to Canada.
We have moved many times in the past 10 years (including two previous international moves) and I can safely say that the performance of you and your colleagues made this the smoothest and best move by a considerable margin.
In particular, I welcomed the prompt and friendly communication which has featured throughout the move, and the high quality of the staff we have dealt with.
When your team arrived at our new home with all our goods (that you had been storing for us for a year) they executed the move efficiently, respectfully and responsibly. Best of all, the entire crew were smiling and joking all day long, even at the end of a long shift of moving and lifting. Having had previous experiences with movers who were sullen and grumpy about doing the job they were being paid for, your men’s attitude was a breath of fresh air. They were also very resourceful about handling some of the larger and more awkward items that, inevitably, we needed to get into small and difficult spaces.
One again, I can’t thank you enough for the amazing service we have received from Orbit IML and I would have no hesitation in recommending your services to anyone.
Yours sincerely,
Joe Houlihan
Executive Vice President of Programming
Cineflix Canada
Aug 2011
